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  <title>ANALISIS PELAYANAN BANK TERHADAP PEMBERIAN KREDIT JAMINAN HARTA BERGERAK STUDI KASUS PT. BPR KERTAMULIA CABANG AHMAD YANI 796B BANDUNG</title>
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  <namePart>CHOERINA ABDA WIDINI - 65160096</namePart>
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  <namePart>Chairil M. Noor, S.E., M.M</namePart>
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   <dateIssued>2020/2021</dateIssued>
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  <languageTerm type="text">Indonesia</languageTerm>
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 <note>ABSTRAK&#13;
Choerina Abda Widini (65160096) “Analisis Pelayanan Bank Terhadap &#13;
Pemberian Kredit Jaminan Harta Bergerak Studi Kasus PT BPR Kertamulia &#13;
Cabang Ahmad Yani 796b”, Bandung&#13;
Tujuan dari penelitian ini ini adalah untuk mengetahui pelayanan bank PT BPR &#13;
Kertamulia kepada debitur baik dalam pemberian informasi yang di butuh kan atau pun &#13;
dari segi pemberian kredit dengan menggunakan jaminan harta bergerak dan tentu nya &#13;
menawar kan beberapa produk kredit yang ada di perusahaan dengan sesuai kebutuhan &#13;
debitur, dalam proses pemberian kredit ini menggunakan metode prinsip 5c dan dalam &#13;
proses pengambilan data di PT BPR Kertamulia cabang ahmad yani, dengan &#13;
menggunakan riset kualitatif yang di kuantitatif kan dan kuesioner terhadap 91 &#13;
responden debitur PT BPR Kertamulia. Teknik menggunakan skala likert. Teknik &#13;
analisa yang di gunakan ini adalah Regresi Linear Sederhana. Dan di temukan hasil &#13;
bahwa pelayanan bank dan pemberian kredit secara silmultan berpengaruh terhadap &#13;
kepuasan debitur PT BPR Kertamulia Cabang Ahmad Yani 796b, Bandung &#13;
berpengaruh positif dan signifikan terhadap kepuasan debitur.&#13;
&#13;
ABSTRACT&#13;
Choerina Abda Widini (65160096) Analiysis of bank service on the provision of &#13;
movable property collateral loans case study PT Rural Banks Kertamulia branch &#13;
Ahmad Yani 796b, Bandung.&#13;
The purpose of this study is to determine the services of the PT BPR bank Kertamulia &#13;
to debtors, both in providing information that is needed to know or in terms of &#13;
providing credit by using movable property collateral and of course offering several &#13;
credit products in the company according to the needs of the debtor, in the process of &#13;
providing this credit using the 5’c principle method and in the process of data &#13;
collection at PT BPR Kertamulia, Ahmad Yani branch, using quantitative qualitative &#13;
research and questionnaires to 91 respondents of debtors of PT BPRKertamulia. The &#13;
technique uses a Likert scale. The analysis technique used is simple Linear regression. &#13;
And it was found that the results of bank services and credit provision simultaneously &#13;
had an effect on debtor satisfaction at PT BPR Kertamulia Branch Ahmad Yani 796b, &#13;
Bandung had a positive and significant effect on debtor satisfaction.</note>
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  <topic>Analisis Pelayanan Bank Terhadap Pemberian Kredit </topic>
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