EGI ACHMAD FAIZAL - 66160071 Primary Author Ali Amran, S.S., M.M (Pembimbing) Editor mixed material bibliography 2020/2021 id Indonesia

Skripsi

ABSTRAK Egi Achmad Faizal (66160071), Peran Perceived Organizational Support dan Organizational Citizenship Behavior dalam membangun Kinerja karyawan Tunas Toyota Gatot Subroto Bandung. Tujuan penelitian ini untuk mengetahui pengaruh perceived organizational support terhadap kinerja karyawan dan pengaruh organizational citizenship behavior terhadap kinerja karyawan Tunas Toyota Gatot Subroto Bandung. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif dengan mengambil objek penelitian 70 responden. Penentuan responden diambil menggunakan metode non probability sampling dengan teknik sampel jenuh. Jenis penelitian ini yaitu penelitian deskriptif verifikatif dengan menggunakan analisis linier berganda. Penelitian ini menunjukkan bahwa tingkat perceived organizational support baik, begitu juga dengan tingkat organizational citizenship behavior dan kinerja berada pada tingkat baik. Pengujian hipotesis menunjukkan bahwa perceived organizational support berpengaruh positif dan signifikan terhadap kinerja secara parsial dan organizational citizenship behavior juga berpengaruh positif dan signifikan terhadap kinerja secara parsial. Sedangkan secara simultan perceived organizational support dan organizational citizenship behavior berpengaruh signifikan terhadap kinerja. Antara variabel perceived organizational support dan organizational citizenship behavior, variabel yang paling dominan mempengaruhi kinerja adalah perceived organizational support. Kesimpulan penelitian didapat bahwa perceived organizational support dan organizational citizenship behavior merupakan prediktor penting dalam membangun kinerja karyawan Tunas Toyota Gatot Subroto Bandung. Penelitian ini dapat bermanfaat bagi perusahaan dalam membangun kinerja dengan meningkatkan perceived organizational support dan organizational citizenship behavior yang baik. ABSTRACT Egi Achmad Faizal (66160071), The role of Perceived Organizational Support and Organizational Citizenship Behavior in building employee performance of Tunas Toyota Gatot Subroto Bandung. The study aims to determine the impact of perceived organizational support and organizational citizenship behavior on performance employees at Tunas Toyota Gatot Subroto Bandung. The method used in this research is a survey method by taking samples of 70 respondents. These respondents are taken by using nonprobability sampling method with saturated sampling(census) technique. The type of the study used in this research is descriptive and verificative survey with multiple regression analysis. The results of the study are the level of perceived organizational support is good, while the level of organizational citizenship behavior and performance are good level. The hypothesis testing shows that perceived organizational support partially has a positive and significant effect on performance, and organizational citizenship behavior partially has a positive and significant effect on performance. Whereas perceived organizational support and organizational citizenship behavior effect on performance simultaneously. The variable that most influences performance is perceived organizational support. The study concludes that perceived organizational support and organizational citizenship behavior are two important predictors in order to build employee performance of Tunas Toyota Gatot Subroto Bandung. This is useful for company in building performance by increasing perceived organizational support and good organizational citizenship behavior. kinerja Perceived Organizational Support Organizational Citizenship Behavior NONE Digital Library ARS University Perpustakan Online ARS University 023/S1.MJ.SKP/2020-2021 S02237K Manajemen 023/S1.MJ.SKP/2020-2021 Hal Depan Bab 1 Bab 3 Bab 5 DAFTAR PUSTAKA Lampiran Screenshot_2023-03-09_143324.png.png 7085 2023-03-09 14:34:59 2023-03-09 14:35:32 machine generated